2019 China Excellent Air Crew Team
优秀空乘团队的主要特征是:人员结构高、结构合理;团队文化积极;团队经营管理完善;服务质量高,乘客满意。
《GN优秀空乘团队评价指标体系》包括空乘团队的人员结构与素质、团队文化、团队经营、服务质量4个一级指标,12个二级指标、40个三级指标。
Key features of Excellent Air Crew Team are following: The team structure is reasonable, the air crew team has a good team culture, a sound management system, a high service quality, and a high passenger satisfaction.
GN Excellent Air Crew Team Evaluation Indicator System includes 4 first-level indicators that are Team Structure and Team Members' Individual Qualifications, Team Culture, Team Management, and Service Quality, 12 second-level indicators, and 40 third-level indicators.
一、深圳航空—空乘团队 Shenzhen Airlines
二、瑞丽航空—空乘团队Ruili Airlines
三、昆明航空—「阿诗玛」优质示范组 Kunming Airlines
四、山东航空—鲁雁乘务组 Shandong Airlines
五、东海航空—「东之海风之彩」团队DonghaiAirlines
六、春秋航空—空乘团队 Spring Airlines
七、红土航空—空乘团队Hongtu Air |